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Privacy Policy

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Pembrokeshire Tyres is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

1. Who We Are

Pembrokeshire Tyres is an independent garage based in Tenby, providing tyre fitting, MOTs, servicing and mobile tyre services. This Privacy Policy applies to our website and any personal information you provide through it.

2. Information We Collect

We may collect the following personal information:

  • Name

  • Contact details (email, phone number)

  • Vehicle details

  • Booking information

  • IP address and browser data (via cookies)

We only collect the information necessary to deliver our services and respond to your enquiries.

3. How We Use Your Information

Your personal data is used to:

  • Respond to online enquiries

  • Book appointments and carry out services

  • Manage customer relationships

  • Improve our website and service offering

  • Comply with legal obligations

We will never sell your data to third parties.

4. Legal Basis for Processing

We process your data based on:

  • Consent – where you submit an enquiry or opt-in to updates

  • Contract – when we provide tyre or vehicle services

  • Legal obligation – for record-keeping and tax compliance

  • Legitimate interests – to improve our services and user experience

5. Sharing Your Information

We may share your information with:

  • Our website provider (for secure form submissions)

  • Payment processors (if applicable)

  • Legal or regulatory authorities, if required

All third parties are required to protect your data in line with UK GDPR.

6. Data Security

We use secure servers and website encryption (SSL) to protect your personal data from unauthorised access or disclosure.

7. Data Retention

We only retain your data for as long as necessary to fulfil our services or comply with legal requirements.

8. Your Rights

You have the right to:

  • Access your data

  • Request correction or deletion

  • Withdraw consent at any time

  • Object to certain processing

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us directly.

9. Cookies

Our website uses cookies to enhance user experience and analyse traffic. You can manage or disable cookies in your browser settings.

10. Contact Us

If you have questions about this policy or your personal data, please contact:

Pembrokeshire Tyres
🌐 https://www.pembrokeshiretyres.co.uk

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